Aluminium Windows and Doors
Investing in aluminium windows and doors is not just about aesthetics, performance, and longevity — the warranty is a critical piece of the purchase decision. As a prospective or existing client of Accend Aluminium & Glass (2AG), you deserve clarity on what types of warranties are standard in our industry, what you should expect, and how to make sure your installation is protected.
Why a Warranty Matters in the Aluminium Window & Door Industry
Before diving into the specifics, it’s important to understand why warranties matter. A good warranty does more than promise repairs or replacement. It:
-
Signals confidence in manufacturing quality, powder coating, glass sealing, hardware, and installation.
-
Gives the client peace of mind, especially for long-term assets like windows and doors.
-
Encourages proper maintenance behavior (often warranties require certain maintenance).
-
Helps differentiate a premium supplier (like Accend Aluminium & Glass) from lower-cost competitors.
Clearly, warranties are about much more than paperwork — they are about trust and long-term value.
Typical Warranty Coverage for Aluminium Windows and Doors
When you review a warranty for aluminium windows or doors, you’ll usually find several components. Each covers a different aspect of the product’s performance and longevity.
Frame and Structural Integrity
To begin with, the aluminium profiles and frames are covered under a structural warranty. This ensures they will not warp, crack, or fail under normal use.
-
Many international manufacturers, such as International Window Corporation, offer a lifetime limited warranty. (intlwindow.com)
-
In South Africa, warranties often range between 5 and 10 years. (incredibledoor.co.za)
Thus, when choosing Accend Aluminium & Glass, you should always request the written terms for clarity.
Powder Coating, Finish, and Surface Protection
Equally important, warranties also cover the finish and coating of the aluminium. This ensures that the powder-coated surface resists fading, chalking, blistering, or corrosion.
-
Standard coverage is 10–20 years, depending on coating quality.
-
Premium finishes may be backed for even longer, provided maintenance conditions are met.
However, this coverage can be voided if harsh cleaning products or neglect cause damage.
Insulated Glass Units (IGUs) and Glazing
Next, the glazing and insulated glass units (IGUs) are covered for seal failure, condensation, or delamination.
-
Most manufacturers provide 10-year coverage on IGUs. (globalwindows.ca)
-
In some cases, premium glazing systems may last longer, but 10 years remains the global standard.
Therefore, always confirm the specific glass warranty with your supplier.
Hardware, Locks, and Fittings
In addition, the moving parts — hinges, locks, rollers, gaskets, and seals — are generally protected under a separate warranty.
-
Hardware coverage usually ranges from 5 to 10 years.
-
Some warranties differentiate between the hardware’s finish and its mechanical function.
This ensures both performance and durability, provided the products are not misused.
Labour and Installation
Equally critical, a warranty must cover installation and labour. After all, even the best aluminium windows and doors can fail if not installed properly.
-
Labour warranties often run 1 to 2 years, sometimes longer if installed by authorised professionals.
-
Importantly, DIY or unauthorised repairs typically void this part of the coverage.
Transferability and Registration
Finally, many warranties require registration to remain valid, and some also allow transfer when a property is sold.
-
For example, Global Windows requires registration within 120 days. (globalwindows.ca)
-
Similarly, some warranties are transferable to new homeowners, though conditions usually apply.
This feature adds significant resale value to a property.
What Warranties Can You Expect from Accend Aluminium & Glass?
As a leading supplier in Roodepoort and Randburg, Accend Aluminium & Glass aims to offer warranties that align with both global standards and local expectations. Typically, you can expect:
-
Structural Frame Warranty: Lifetime or at least 25 years (2ag.co.za).
-
Powder Coating Warranty: 10 years standard, with options up to 20 years.
-
Glazing Warranty: 10 years on sealed IGUs.
-
Hardware Warranty: 5–10 years depending on the product.
-
Labour Warranty: 1–2 years, extendable under maintenance agreements.
-
Registration and Transfer: Required for validity, transferable under certain conditions.
To further protect your investment, Accend also ties warranty enforceability to proper care, as outlined in its maintenance guide (2ag.co.za).
Best Practices for Homeowners
To make the most of your aluminium window or door warranty:
-
Always request the written certificate.
-
Register the warranty promptly.
-
Follow all maintenance guidelines.
-
Keep records of purchase and installation.
-
Use only authorised technicians for repairs.
By following these steps, you’ll not only protect your warranty but also extend the lifespan of your installation.
Final Thoughts
In summary, warranties on aluminium windows and doors usually cover structural frames, powder coatings, glazing, hardware, and labour, with coverage ranging from 1 year to a lifetime depending on the component.
For homeowners in Roodepoort, Randburg, and surrounding Johannesburg areas, Accend Aluminium & Glass ensures peace of mind through transparent, competitive warranties that match both international best practice and South African conditions.
When choosing your aluminium windows and doors, always compare warranty terms carefully — because ultimately, the warranty tells you how much faith a company has in its products.
